UM BWMC’S Aiello Breast Center Receives National Award For Patient Satisfaction


University of Maryland Baltimore Washington Medical Center’s (UM BWMC) Aiello Breast Center was recently recognized with the Excellence through Insight patient satisfaction award by HealthStream, Inc., a national organization that provides software solutions for hospitals to collect and report quality information. The Aiello Breast Center received the award in overall clinic satisfaction for its commitment to excellence in patient care. To qualify for the award, a clinic must consistently score in the 75th percentile or higher and show that it exceeds industry standards. The Aiello Breast Center received the highest ratings in medical clinic satisfaction from among HealthStream’s® clients in 2012 and has consistently scored in the 99th percentile. The center was the only one in Maryland to be recognized in this category.


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